Job Title | Sector | Location | Salary | Date Added |
---|---|---|---|---|
Management Accountant | Finance | North London | up to £50,000 | Recent |
Reservations Executive YOU MUST BE ABLE TO COMMIT TO THE FOLLOWING SHIFTS: Earliest shift Mon-Fri 9-6, latest shift Mon-Fri 12-9 + working 3 out of 4 Saturdays a month The Company: Our client is a successful sporting events organisation with branches in three different countries, including USA. Purpose of Position: To assist in the duties of the Reservations Department maximising bookings by delivering a delightful yet efficient booking service for a multisite brand. Key Duties and Responsibilities: - To deal efficiently and politely with all telephone, email, internet and ‘in person’ enquiries. - To ensure that all reservations are recorded following established procedures with full and clear information and that they are inputted accurately and promptly onto the system. - To maximize revenue by converting enquiries, recognising business prospects and opportunities to upsell venue services. - To liaise with clients and customers to coordinate corporate events whilst building rapport and creating professional relationships. - To exercise effective listening to capture relevant information and provide a premium experience for the guest - To liaise with all departments to ensure the best service is provided to our customers. - To undertake general administration duties. - To observe the Company’s rules and procedures and carry out any reasonable request made by their Manager, Supervisor or the Duty Manager. - To attend training sessions and team meetings as required and to be involved and contribute to these. Core Non-Negotiable Skills and Experience: - At least 1 year of experience in a busy call centre/telesales or office environment - Upbeat and positive attitude throughout the entire day - Excellent communication skills, both verbal and written - Ability to work in a high pressured environment - Highly organised people with the ability to prioritise and multitask - Natural ability to sell products enthusiastically - Ability to build rapport and create professional relationships